DELIVERY INFORMATION
ORDER BY 12.00 NOON FOR SAME DAY FLOWER DELIVERY – AUCKLAND METRO
We deliver flowers to:
- Residential homes
- Businesses
- Schools
- Hospitals
- Funerals –URGENT DELIVERIES POSSIBLE RING FOR DELTAILS
- Special occasions and events
📸 We will send you a photo of your flowers before delivery.
AUCKLAND FLOWER DELIVERY
What time will my flowers arrive?
Your flowers will be delivered on the date selected when placing your order.
We prioritise deliveries to:
- Businesses
- Schools
- Funerals
Residential and hospital deliveries are completed as soon as possible during our delivery run.
Saturday Delivery
Saturday delivery is a available orders have to be in by 5.00pm Friday, they will be delivered Saturday afternoon
During very busy floral periods such as Valentine’s Day and Mother’s Day, we recommend ordering one day earlier whenever possible.
NEW ZEALAND FLOWER DELIVERY
Do you deliver flowers throughout New Zealand?
Yes.
We offer flower delivery throughout New Zealand, with a set delivery rate for each region.
Do you deliver to rural Auckland addresses?
Yes.
An additional rural delivery charge may apply.
If your area does not appear on our website, please call:
09 833 5335
and we can check whether delivery is available.
CORSAGE DELIVERY
Are corsages available for delivery?
Corsages are normally pick-up only from:
41 Tauhinu Road, Greenhithe, Auckland
We can open our store on Saturdays when required.
Saturday Pick-Up – Ōtara
Saturday morning pick-up may be available in the Ōtara area.
Please contact us for details.
Corsage Delivery
Auckland Metro – $35.00
Outer areas – Price available on request
INCORRECT DELIVERY DETAILS
What happens if I enter the wrong delivery details?
If incorrect delivery information results in the need for another delivery attempt, a $35.00 redelivery fee may apply for Auckland Metro and RD areas, depending on the address.
Please check your recipient’s:
- Name
- Address
- Suburb
- Phone number
before submitting your order.
DIFFICULT ACCESS & APARTMENTS
What if an apartment or property is difficult to access?
Please provide the recipient’s contact number with your order.
This allows our courier to contact the recipient if there are access problems and helps us complete the delivery on the selected day.
IF NOBODY IS HOME
What happens if nobody is home?
If nobody is home, we will leave the flowers in a cool, safe and sheltered location, out of sight from the road whenever possible.
DELIVERY TIME REQUESTS
Can I request a specific delivery time?
You can request a preferred delivery time when ordering.
We will do our best to deliver within your requested time, subject to our delivery schedule and traffic conditions.
For funerals, schools and businesses, please contact us directly if timing is particularly important.
FLOWER QUALITY & GUARANTEE
Will my flowers look like the photograph?
Every arrangement is individually designed using the freshest flowers available.
Product photographs show the overall style and presentation of the arrangement.
Because flowers are seasonal, the following may vary:
- Flower varieties
- Flower colours
- Foliage
- Containers
Occasionally, substitutions may be necessary. We will always aim to maintain the overall look, value and quality of your arrangement.
Are your flowers fresh?
Yes.
We purchase fresh flowers three times a week, helping us maintain excellent freshness and quality.
Is your flower delivery service guaranteed?
We use our own courier service to help ensure your flowers are delivered in the best possible condition and within the appropriate delivery timeframe.
CANCELLATION POLICY
Can I cancel my flower order?
Yes, provided your order has not already been made or loaded onto the courier.
If there is a problem with your delivery, please contact us as soon as possible and we will discuss the available options with you.
PRIVACY & SECURITY
Can I send flowers anonymously?
Yes.
If the recipient asks who sent the flowers, we will contact the sender.
Due to New Zealand privacy requirements, we cannot disclose the sender’s details without the sender’s permission.
What happens to my personal information?
We do not sell your personal information.
Is my payment secure?
Our website uses SSL encryption technology together with secure payment processing through Visa/Stripe.
ORDER CONFIRMATION
Just confirming that we have received your order. Thank you!
We are now processing your order.
If you have any changes or concerns, please contact us.
Phone: 09 833 5335
Mobile: 027 349 8282